“Mediation Skills for HR” at Rowan Consultancy Sept 27th and 28th
Would you like to improve your conflict resolution skills?
Every workplace has colleagues who fall out. If unresolved, such differences can become entrenched and result in loss of productivity and human misery.
This course helps HR professionals learn mediation skills to help resolve conflict at work. It gives you a simple model to follow, which helps disputants see each other as fellow human beings again, instead of the devil incarnate. It helps them realise that the other person many not have malicious intent and is often suffering as much as they are, just showing it differently.
The course runs at Rowan Consultancy, in Perth all day on Sept 27th and on the morning of Sept 28th.
For more details and a booking form click here: http://www.rowan-consultancy.co.uk/Training/mediation_skills_info.htm
5% discount for PBN members!